Last updated July 17, 2026
Dingo is a technology platform that connects pet parents with independent pet-care businesses ("Guides"). Guides are not employees or agents of Dingo. They set their own rates, choose their own schedules, select their own routes, and decide how they deliver their services. When you book through Dingo, you are hiring your Guide directly.
Each booking forms a direct service agreement between you and your Guide at the rate your Guide has set. Guides keep 100% of their rate. Dingo charges a separate platform fee, itemized before you confirm. Tips go entirely to your Guide. There is no surge pricing.
You confirm that the vaccination, health, and behavioral information you provide about your dog is accurate and current. For everyone's safety, new dogs complete one-on-one Solo Hike evaluations before joining group adventures. Guides may decline or end a booking if a dog presents a safety risk to itself, other dogs, or people.
Cancellations are free up to 12 hours before a booking's start time. Later cancellations may be charged, since your Guide has reserved that time for your dog.
Live GPS tracking, photos, event markers, and report cards are provided for transparency and peace of mind. GPS accuracy depends on device and terrain conditions and may vary.
If something isn't right, contact us at dingocare@gmail.com or call (424) 558-4842 and we'll make it right. Additional terms covering liability limits, arbitration, and governing law may be added as our service grows.
Dingo — Dog Adventures, Overnight Care & Walking Services · Santa Barbara, CA · Operating in California and Nevada.